In this page, you’ll learn more about our organization, what it looks like to work at Wakam, our rituals and our free to impact culture.
We live by 11 cultural markers that describe how we work and how we interact within the company but also with our partners.
At Wakam, cultural fit is equally important as hard skills, so make sure you remember these 😉 (not by heart, but choose the one you prefer and the one that is least like you)
At any point in time, we should actively ask questions internally and externally, and absorb the answers as high-value insights from others. Our processes and our methodology are based on transparency and democracy. So, let's open our chakras and talk to everybody.
We want our distribution partners and their clients to be fulfilled in business with us. We want our Wakamees to feel blessed to be working here. We systematically assess if our partner and the Wakamees find our compromises to be equitable and educate them towards a win-win culture.
In business, many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking, and the ability to quickly recover from failure. So, we love risk, test and learn.
It's in our DNA to say YES by default and do everything in our power to make things happen. But even if we collectively worked on an initiative for months or years, we should feel no pressure to go live if we think the assumptions have changed and that the value for the company is elsewhere. So don't be anxious, don't be ashamed, and say no.
We are always looking for new innovative and simple solutions to accomplish more with less, with resourcefulness and self-sufficiency. There are no extra points for growing headcount, budget size or fixed expenses. Maximizing digitalization is our way to be frugal.
We feel obliged to challenge decisions bluntly but respectfully when we disagree. Even if doing so is uncomfortable or exhausting. We broadcast our convictions. We do not compromise for the sake of social cohesion. But once a decision is determined, we commit entirely and heartfully.
We consider talents are found all around the globe. We don't want to be limited by borders, we hire the best in class experts wherever they are located. At home, at the office, on a couch or at a desk, we know what is expected from us and what needs to be done. We consider equally those who want to be at the office every day and those who want to work remotely.
We are not just employees working for a company, we are a team enjoying the ride that is Wakam's adventure. We all are part of the journey, we are leading change in the insurance industry. We work hard to make this change happen and we have a lot of fun doing so.
We must constantly stretch ourselves and raise the bar to aim at unreasonably high standards for our products and services; as well as our processes using digitalization. The highest standard should also be applied to the hiring process, carefully assessing soft skills to make sure they align with our culture
Thinking small is a self-fulfilling prophecy. We think differently and look around corners for ways to create and deliver value for all our stakeholders, both external & internal. So let's not be afraid to shoot for the moon!
All that matter is agility and speed in adjusting the processes and the business models. We should not see constant changes as a sign of instability but as proof of competitivity. So, let's be nimble and offensive.